Travel Tin

We only ship within New Zealand, we currently do not offer shipping outside of New Zealand.

Business Days: Monday - Friday (excluding Public Holidays) from 9am to 4:30pm New Zealand time.

Order processing

We endeavour to process orders within 24 working hours of receipt. New Zealand orders have an expected delivery window of 3-5 business days.

Processing and shipping time does not include weekends, and orders placed on Friday after 11 am, New Zealand time, all Saturday and Sunday orders will be processed the following Monday.

We shall aim to let you know if we expect that we are unable to meet our estimated delivery date but we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Important all orders are sent via courier and require a signature unless otherwise stated. Please use the comments section at checkout for alternative delivery instructions eg please leave in my letterbox. 

advancednutritionprogramme.co.nz offers free shipping* under the following conditions

New Zealand - *Free shipping on all orders over $150.00 NZD*, nationwide, alternatively a $10.00 flat shipping fee will be charged on orders under $150.00 NZD. For rural deliveries, a flat fee of $18.00 will be charged on orders under $150.00 NZD.

*Free shipping excludes orders consisting of 15 units or more, please email us at hello@advancednutritionprogramme.co.nz for delivery costs.

Please note we cannot deliver to PO Boxes.

We want to ensure you are always happy when buying Advanced Nutrition Programme™ products. You can return any item by notifying us within 14 working days of the date you received the order.

In order to arrange a refund or exchange, please contact us. In the unlikely event that the product is faulty, or that there is a problem with your order, we will offer a full refund. 

We will replace any item like-for-like or if the item is no longer available we will refund you via the original payment method. Please note that any associated shipping costs are not covered by Advanced Nutrition Programme™. Please allow up to 30 days from the date you contacted us.